Google Updates Local Service Ads Reviews Dispute Form

Article summary:

Google has updated its Local Service Ads reviews dispute form. The update clarifies that the form should be used for reviews on Local Service Ads and not to handle reviews through Google Business Profiles. Mike Blumenthal noticed this change and posted about it on Twitter. He wrote, “Google LSA has updated the LSA Dispute Customer Review form to better explain the inexplicable fact that GBP reviews & LSA reviews are distinct & requesting removal is a totally different process - they neglected to say that LSA process is non-functional.” So maybe bridging LSAs with organic GBP features is not happening too soon, even though we saw some signs of it recently.

Key points:

• Updated its Local Service Ads reviews dispute form.
• Form should be used for reviews on Local Service Ads and not to handle reviews through Google Business Profiles.
• Mike Blumenthal noticed this change and posted about it on Twitter.

• Explains that GBP reviews & LSA reviews are distinct.
• Requesting removal is a totally different process.
• LSA process is non-functional.

• Bridging LSAs with organic GBP features may not be happening soon.
• We saw some signs of it recently.

Topics:

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